The Oakton-Vienna Vet Hospital fit me in the same day! Thats fine, but after waiting over 35 minutes and listening to the vet and family socializing behind the razor thin door, I decided to take my patient but travel-hating cat elsewhere. Im thinking - they must have been a long time customer and the cat had a problem. A minute later a vet opened his door and ushered them in. After waiting a few minutes a family with a cat walked in and waited near me to see a vet. Ill never forget the quality of service and caring that theyve provided.Īfter waiting for over a week to get into this neighborhood clinic for my cats checkup and immunizations I showed up a little early to my appointment. We moved about 25 miles away recently, but when it came time to make some tough end of life choices, there was only one doctor that I would trust to help us walk through the process and to make the best decision for our loved one. I am constantly amazed at the amount of time hes willing to spend with pet and owner to discuss their overall health and well being. Eric Chafetz is the kindest, most knowledgable vet Ive come across. Weve taken our lab here for years and they provide high quality, loving care for him, but with a bit of a small town feel. When she mentioned the price they said "This is Vienna, it has a higher cost of living." How pretentious can you get. After spending less than five minutes actually in the room, they sent my wife up to the front desk and proceeded to charger her in excess of $400 (including $90 for a rabies shot and another $80 for a wellness checkup which they didnt even do). They did a urinalysis and tried to tack on a full blood panel when we only wanted to test if my dog had a UTI. This place is a joke, my wife waited over 30 minutes past her appointment time after showing up 10 minutes early and didnt see any other customers. Human doctors should take a lesson from Dr. Since then he has worked to coordinate treatment with the cardiologist and has contacted us on a number of occasions to see how Grace was doing and to offer assistance. His timely referral to a local emergency care center and cardiologist certainly helped her survive the acute onset. This was never more evident then during the recent onset of congestive heart failure in our 13 year old Cavalier King Charles Spaniel Grace. Wolff who has taken a keen interest in the well being of our dog since our first visit. If you want a knowledgeable and thorough vet that really cares about your pet, you should go to Dr. They even send birthday emails on your pets birthday! I really cant recommend them enough- you should feel totally confident taking your pets here! Theyre also much less expensive than the DC area vets, so while I dont live close to them its so worth the drive. I now have two pups and every time I go into see them I get a thank you letter. Wolff found out he called and left me a voicemail to say how sorry he was and the staff sent me a sympathy card. I had one dog when I first started seeing them and he tragically passed away over the holidays at an emergency vet, but when Dr. Hes great and clearly loves animals he gets down on the floor with them and plays and makes them feel very comfortable, and is great with the parents too! Wolff for about a year now with three dogs. I cant say enough good things about Vienna Animal Hospital! They provide excellent veterinary care, but what really makes them awesome is their customer service and personal touch. My sweet boy Rocky been a very sick.Doctor Wolff and Doctor Brook and all staff been very kind and very helpful to us!My sweet angel passed away last saturday.I cried a lot.I am still shock and heart broken.Doctor Wolff called us and left very nice voice message.Doctor Brook been in duty the time my Rocky passed away.She stay with me and my husband ,talked with us very kindly.Yesterday we received sympathy card from all doctors and staff of Vienna Animal Hospital the all very sorry for our loss.WE ARE GLADLY APPRECIATED TO DOCTOR WOLFF,DOCTOR BROOK,VANESSA,JENNIFER AND ALL STAFF FOR KINDNESS AND RESPECT!FOR LOVE THE GAVE MY SWEET BOY ROCKY!!!!!GOD ONLY KNEW HOW MUCH WE LOVED HIM AND HOW MUCH WE ARE MISSING HIM EVERY SINGLE MINUTE.I WISH I KNEW THIS WONDERFUL PEOPLE LONG TIME AGO.MAYBE NOW MY ROCKY BEEN ALIVE.THE ABSOLUTELY NOT GREEDY AND ABSOLUTELY NOT AFTER MONEY.THE LOVE ANIMALS AND THE RESPECT US,OWNERS.THANK YOU VERY MUCH AND GOD BLESS YOU ALWAYSincerely,Natalia and Michael and Omar(Rockys and Pumbas owners).
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